Refund policy

We want you to be happy with your Auvora order. If something isn't right, here's how returns work:

You may request a return within 7 days of delivery.

Items must be unused, in their original packaging and in the same condition you received them.

Contact us through our Contact page with your order number and reason for return. We'll confirm the next steps once we've reviewed your request.

Once your return is received and inspected, we'll process your refund to your original payment method within 10-15 business days.

Customers are responsible for return shipping costs unless the item arrived faulty, damaged, or incorrect, in which case we'll cover it.